I was referred by my ob to Dr Vincent Mendez however I received a call saying that I was refused. I called back to see if they were still accepting new patients, yes they were. Was Dr Mendez accepting? Yes he was, so I asked why I would have been turned away when I have tricare insurance, was referred, and am looking to get a general Dr to start a base line. Was told they would ask and call me back that was bordering on over 48 hours now. I called again this morning was told she "sent a message back to the Dr asking but have not received any response" and that "usually if he refuses it because he doesn't treat a issue you have." Oddly enough the only issue is I am a breastfeeding mother. I gave my family history as that was asked for in the new patient paperwork. I am fairly healthy so what exactly does he not treat that I don't even know I have?!
Dr. Ana May Manuel is the most unprofessional physician I have ever met! She belittled my concerns and antagonized me by saying "You don't have to be nasty sweetie pie". I then told her I was not being nasty at all and only addressing my concerns and she continued to make smart remarks to me! I got up to leave out of the room and she told me I was fired after saying "There you go" "There you go". I have never in my life been treated this way by a medical "professional". It's pretty sad when I told an employee up front about my experience and she was not surprised because this has happened before!!
Doctor Kubly is amazing!! She really takes her time with my daughter. The building is always clean.
The receptionists there have no idea of what they're doing. Multiple times we've been seen and then made new appointments while there and when we come in for the new appointment they tell us our appointment doesn't exist and was never made even though we made the appointment while there. The receptionists are rude and ignorant and clearly aren't even capable of putting down appointments.
North Okaloosa Physician Group is a US Doctor based in Crestview, Florida. North Okaloosa Physician Group is located at 130 E Redstone Ave, Crestview, FL 32536, USA.
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