If I could give them no stara I would I've been waiting for over 40 mins to settle a broken nose plus dirty as hell they are also having innaproppriate conversations about stripclubs and alcohol
His office may be dirty, but Dr. Rinaldi really knows his stuff and scheduled an emergency surgery for me and my situation at hand. I appreciate him and will recommend him to anyone.
Dr Rinaldi is a great ent doctor. But his staff is so rude. His staff really makes him look bad. I really don't think it's all the staff it's a older woman that has a nasty attitude that works in his office. Just rude
I was looking for an ENT to see my daughter asap because she was in need of her adenoids and tonsils removed. Dr. Rinaldi's office was able to get us in very quickly. He was great with my daughter and didn't waste my time with chit chat which I like. The reviews stating that the office is dirty are not accurate in my opinion; it's really more that it's an older building with normal-looking wear and tear. It looked pretty clean at our visit. Staff was not rude and when I called multiple times to ask questions regarding my daughter's surgery, she was very pleasant on the phone and answered all of my questions very thoroughly. Glad I ignored the bad reviews because my daughter is doing well now with no complications.
I didn't even get in to see the doctor and my experience thus far was awful. The office staff is absolutely the worst I've ever experienced and due to medical conditions, I've had my share of dealing with rude employees/ health care professionals. I read the reviews here and saw many people mention the lack of professionalism in their reviews.....I ignored it anyways and scheduled an appointment. I heard them say one time, when apparently they had another one in mind. I'm new to the area and when I googled this doctors name, an office in Pensacola popped up. So when I called to confirm the time and address, she rambled off the address without the city and started to hang up. I had to scream "Helloooo! I still have questions!" And then proceeded to ask her what city that address was in. She VERY rudely yelled back at me "CRESTVIEW!!" Well excuse me for making sure that I had the correct location. I'm calling to change my referral to a different doctor and I suggest anyone reading this, do the same.
Dr Michael J Rinaldi is a US Doctor based in Crestview, Florida. Dr Michael J Rinaldi is located at 151 E Redstone Ave Suite B, Crestview, FL 32536, USA.
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