Staff friendly & helpful. Answered all my questions & did everything to help me get the best deal for my money
Salesmen have always been friendly and helpful. I try to buy all of my appliances here. I always get a great product when I purchase something here. I purchased a vacuum cleaner from here. It is the best one I have ever owned. Great place!
bought a Kenmore stove with warranty and the circuit board went out. came out and fixed it then it went out again, gave me a new stove and the board went out again. called and asked if I could return it and get money back and they refused and said I had to have 3 more service calls before they give a refund . I have an extended warranty and I have only had the stove 6 months. I found over 400 online reviews complaining about this exact problem. I will be going to Lowes from now on.
Needs help with customer service.
Subsequently, went to Pensacola and they got the business. Jeff was happy to hook up power.
Visited store to purchase an OTR microwave oven. Found what we were looking for but asked to see how bright were the range lights. Employee said he could not put power to the floor display model. No extension cord and didn't offer to move it near an outlet. Subsequently, we walked away. Poor customer service with no initiative to make a sale.
Sears Hometown Store is a US Hardware Store based in Crestview, Florida. Sears Hometown Store is located at 1133 Industrial Dr, Crestview, FL 32539, USA.
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