It is such a relief to know there are still good, honest, hard working people left in the world like the ones at Crestview Motorsports. Within the last month the team has worked on my ATV and jet skis and both were back in less than 2 weeks. Alan tells it like it is and doesn't try to blow smoke up you. They truly do go above and beyond to make sure you're happy and that everything is working properly. I was quite nervous about owning power sports gear because it is so hard to find honest people to work on them. I previously got my stuff serviced at a dealership in Pensacola but the wait time for them was horrible. Crestview Motorsports is up front with you about how long it will take and try to work in your timelines if you need it sooner. If you need a jet ski, ATV, or motorcycle worked on, take it to Crestview Motorsports!
I had been looking for a local place to buy parts, get supplies and service. The staff is friendly and upfront about pricing. I have had a few things serviced their and the labor rate is cheaper than the dealer down in Ft Walton. Service was done when they said it would be and my 4 wheeler ran like a top after the service. They have many everyday items in stock and when you do need to order something they can usually get parts the next day if ordered by 2pm I believe. If you need an OEM part it takes a little longer but they give you a good estimate on when your order will arrive. If you need Race gas they have you covered there too! Before you drive somewhere else you should give them a try as I don't think you will be disappointed. Thanks Crestview Motorsports, you have made me one happy customer!
They claimed to have cleaned out the tank to my husbands motorcycle. His bike broke down and my husband took it back to Crestview Motorsports. They told him to just ride it more. They charged around $500 to do NOTHING. We took the bike to the dealership in Ft. Walton and then had a family issue come up and had to go out of town (he tried to call them again before taking it to the dealership and got no answer). When I called yesterday, I had asked about a refund and since he treated the tank, I asked him if he had cleaned the tank like he said he did and to clarify I specifically asked if he could tell that the tank had been rusted. He told me "yes" if they had cleaned the tank then they could tell. He had admitted to cleaning the tank, but did not tell my husband about any rust. This man began escalating the situation and yelling at me on the phone. I cannot wait for the Yamaha dealership/shop to open up here in Crestview. This place doesn't deserve the one star that I gave it. This place is awful and the customer service is even worse than their "work". The owner/manager began to tell me that I didn't know what I was talking about. I offered to bring in the receipt from the shop in Ft. Walton. I will never go back to Crestview Motorsports. My business, my husbands business, and our friends business will be going elsewhere!
Go somewhere else.
This plase sucks! Bad customer servise...high prices on some things..and they dont dont what they say they are gonna do.
Paid a thousand between parts and labor to fix the charging system...bike was running fine before I dropped it off....now it still isn't charging and it won't even stay running. I honestly feel like I was held up and robbed.
Crestview Motorsports is a US Car Repair based in Crestview, Florida. Crestview Motorsports is located at 110 Williams Ave W, Crestview, FL 32536, USA.
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