Not for me
Branch Mgr Tracy is a thief! Put a hold on my account (according to her simply because she can) then started hitting me with overdraft charges even though I had not signed up for overdraft protection.
Went on vacation over holidays with my two young children. Made some purchases tried to call to transfer money from savings to checking, I could not talk to a PERSON. ... Didn't use card rest of vacation until filling up half way across the country in middle of the night and it was declined. Turns out they charged me $480.00 in overdrafts in one week which put my account $370.00 negative. When I got back in town they told me they don't publish their local number. I said I have $3, 200.00 in my savings that I couldn't reach a person to transfer while I was gone. You felt it was alright to charge me almost $500 and cut my card off when I was half way across the country. They said I should of linked my accounts, I said for what so someone could drain both my accounts if me card got stollen... apparently I chose the wrong bank
If it weren't for the tellers and those who work the floor in this branch I would not be a customer. I miss the old manager, she held the two crestview branches together. The new manager acts as though she is a child learning to ride a bike. She is oblivious to her employes wants, needs and personalities. Not a good team leader. You guys shouldn't have fired the old manager.
WORST CUSTOMER SERVICE AND SUPPORT EVER....... I would never recommended Regions to anybody
Regions Bank is a US Bank based in Crestview, Florida. Regions Bank is located at 2355 S Ferdon Blvd, Crestview, FL 32536, USA.
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